Two versions of the same congress, a year apart. Same budget, same stand, same team standing in the same aisle. One produced a single sales-accepted lead. The other produced 23, and €930K in closed revenue followed.
Nothing about the event improved. What changed was the order of the 2 decisions that most teams take in reverse order.
The budget is committed, the sponsorship is signed, and the target list is assembled afterward, usually by marketing alone. Sales is then handed leads it never asked for, and the quarterly review turns into an argument about arithmetic rather than a conversation about the market.
A list written after the spend is a report. A list written before it is a plan.
Six weeks out, I asked the account executives and Customer Success one question: which accounts do you need to move this quarter?
They named them. Real companies, not a segment description. Customer Success added what each one was living operationally: one had just changed its replenishment process, another was fighting availability in fresh produce, and a third had a new supply chain director reviewing everything.
The outreach was then written around those situations rather than around our product. A retailer losing sales to fresh availability does not want a demo. They want 20 minutes with someone who has watched the same problem in 3 other chains.
Before any of it, sales and marketing agreed on a single definition of qualified, written in one sentence that both teams signed.
It reads like process theatre and functions as the opposite. Without it, marketing counts conversations and sales count opportunities, and no number belongs to anyone. With it, the number stops being a marketing number.
| Before | After | |
|---|---|---|
| Sales-accepted leads | 1 | 23 |
| Closed revenue | — | €930K |
| Budget | Same | Same |
| Preparation time | 2 weeks | 6 weeks |
The only real input was 4 extra weeks of lead time and one meeting that nobody had scheduled before.
Ask your account executives which accounts they need to move this quarter, and write the answer where both teams can see it. If that list does not resemble the audience your next event attracts, you have learned something worth more than the sponsorship fee.